Administrators use the web-based Sonian Admin Console to quickly configure messaging servers, control user access, view reports and manage the archive.

End users use the web-based E-Discovery tool to search the archive, flag messages of interest, export and save for later.

Sonian's technology stack has been created to work within the unique characteristics of a grid utility elastic compute cloud environment. This means there is no single point of failure and the system auto-scales CPU needs based on work load. This design allows Sonian to offer hosted archiving customers their own virtual environment to ensure data privacy with no co-mingling.

Sonian uses several layers of data protection to ensure customer information is secure. We use SSL to encrypt all data that moves "across the wire." No customer information is accessible in clear text. Data stored in the cluster array is encrypted and authenticated with Department of Defense AES standards. Customers can supply their own encryption key to ensure complete privacy.

Sonian's data center partner, Amazon Web Services, has invested over $2 Billion dollars in state of the art data centers that provide 4 layers of redundancy. This world-class expertise and design, when applied to archiving, is available to all Sonian customers.
Customer information is securely stored in two Data Center Clusters (DCC) located on the US East and West coasts. Each data center cluster consists of four physically separate data centers connected by fiber, but on different power grids, Internet access points and flood plains. In addition a European secure storage vault is used for an additional location. This is an option for all customers.